Terms and Conditions
Welcome to SN’RKY 171™. These Terms and Conditions govern your access to and use of snrky171.com, including browsing our website, placing an order, purchasing products, and using any services or features available through the website.
By using this website or placing an order, you agree to these Terms and Conditions. If you do not agree, please do not use this website or purchase from this store.
1. About SN’RKY 171™
This website is operated by SN’RKY 171™ / snarky171designs.
SN’RKY 171™ sells print-on-demand apparel and related physical products. Our products are made after an order is placed, meaning each item is produced specifically for that order.
For customer support, contact us at:
2. Eligibility and Website Use
By using this website, you confirm that you are legally able to enter into a binding agreement or that you are using this website with the consent and supervision of a parent or legal guardian.
You agree not to use this website for unlawful, fraudulent, harmful, abusive, or unauthorized purposes. You also agree not to interfere with the website’s normal operation, security, payment systems, checkout process, or any connected third-party service.
We may refuse service, cancel orders, or restrict access where fraud, abuse, misuse, suspicious activity, or violation of these Terms is suspected.
3. Product Information
We make reasonable efforts to display product descriptions, images, colours, sizes, prices, and availability accurately.
However, product colours, print placement, garment appearance, and sizing may vary slightly due to screen settings, photography, lighting, manufacturing tolerances, garment batches, and print-on-demand production processes.
Minor differences in colour, print placement, texture, sizing tolerance, or product appearance are not considered defects unless the item is materially different from what was ordered.
Customers are responsible for reviewing all product details before placing an order, including size, colour, quantity, shipping address, and order summary.
4. Print-on-Demand Production
SN’RKY 171™ uses third-party print-on-demand fulfillment partners to produce and ship products.
This means:
- products are produced after an order is placed;
- production begins only after an order is submitted and payment is processed;
- production times may vary;
- products may be fulfilled by different print providers depending on product type, destination, stock availability, and production capacity;
- an order may be split into separate shipments if products are produced by different providers or facilities.
Once an order has been submitted to production, changes or cancellations may not be possible.
5. Pricing and Currency
All prices on this website are shown in Canadian dollars (CAD) unless otherwise stated.
Prices may change at any time without notice. Price changes do not apply retroactively to orders already placed.
We aim to display clear pricing before checkout. Any available discounts, promotions, shipping charges, or taxes, where applicable, will be shown during checkout before the order is placed.
6. Free Shipping
SN’RKY 171™ may offer free shipping on eligible products or orders.
Where free shipping is shown at checkout, the customer will not be charged a separate shipping fee for that shipping method. Shipping costs may be included within the product price as part of our pricing structure.
Free shipping does not mean that shipping has no cost to SN’RKY 171™. It means the eligible customer is not charged a separate shipping fee at checkout for that shipping method.
If multiple shipping options are displayed, customers are responsible for reviewing and selecting the shipping option they prefer before placing an order.
7. Taxes, Duties, and Import Charges
Taxes may be charged where required by law and where configured through the website checkout.
If no tax is shown at checkout, no separate tax amount is being charged by SN’RKY 171™ at that time.
Customers are responsible for any customs duties, import taxes, brokerage fees, clearance fees, carrier fees, or other charges that may apply in their country, province, state, or region. These charges are not controlled by SN’RKY 171™ and may be collected by customs authorities, carriers, or other third parties.
SN’RKY 171™ is not responsible for delays, additional charges, refusal, or non-delivery caused by customs, import rules, duties, or taxes in the customer’s location.
8. Orders and Payment
Orders must be paid in full at checkout using one of the payment methods available on the website.
Payment processing is handled by secure third-party payment providers. SN’RKY 171™ does not store full credit card numbers or complete payment card details on this website.
After placing an order, customers should receive an order confirmation email. It is the customer’s responsibility to provide an accurate email address and shipping information.
An order confirmation does not guarantee acceptance of an order if there is a pricing error, payment failure, suspected fraud, product availability issue, shipping restriction, or other issue preventing fulfillment.
We reserve the right to cancel or refuse any order where necessary.
9. Order Changes and Cancellations
Because our products are made on demand, orders move quickly into production.
If you need to request a change or cancellation, contact us immediately at:
We cannot guarantee changes or cancellations once an order has been submitted to production or fulfillment.
Customers are responsible for checking their order details before completing checkout. This includes product, size, colour, quantity, shipping name, shipping address, and email address.
10. Shipping and Delivery
Shipping times are estimates only and are not guaranteed.
Estimated delivery times may include production time and carrier transit time. Delivery may be affected by production delays, carrier delays, customs processing, weather, holidays, high-volume seasons, incorrect addresses, regional restrictions, or circumstances outside our control.
SN’RKY 171™ is not responsible for delays caused by carriers, customs authorities, print providers, incorrect customer information, or events outside our reasonable control.
11. Incorrect or Incomplete Shipping Addresses
Customers are responsible for providing a complete, accurate, and deliverable shipping address.
If an order is delayed, returned, lost, refused, or undeliverable because of an incorrect or incomplete address, the customer may be responsible for replacement costs, reshipping costs, or other related fees.
If a package is returned to sender or returned to the fulfillment provider, contact us as soon as possible. We will review the situation, but refunds or replacements are not guaranteed where the issue was caused by incorrect customer information or failure to accept delivery.
12. Returns and Exchanges
Because SN’RKY 171™ products are print-on-demand and made specifically for each order, we do not accept returns or exchanges for:
- buyer’s remorse;
- change of mind;
- wrong size selected by the customer;
- wrong colour selected by the customer;
- wrong product selected by the customer;
- incorrect or incomplete shipping address provided by the customer;
- refusal or failure to collect a package;
- minor colour, placement, sizing, or production variations that are normal for print-on-demand products.
Customers are responsible for reviewing size charts and product information before placing an order.
13. Damaged, Defective, Misprinted, or Incorrect Items
We will review requests for replacement or refund where an item arrives damaged, defective, misprinted, or materially different from what was ordered.
To request help, contact us within 14 days of delivery at:
Include:
- your order number;
- a clear description of the issue;
- clear photos of the product;
- clear photos of the packaging, if relevant;
- any other information needed to assess the claim.
Claims are reviewed case by case. If the issue is confirmed, we may offer a replacement, refund, or other resolution at our discretion and in line with applicable law and fulfillment partner policies.
Do not return any product to the print provider, fulfillment partner, or manufacturer unless we specifically instruct you to do so.
14. Refunds
Approved refunds will usually be issued to the original payment method used at checkout.
Refund processing times may vary depending on payment provider, card issuer, bank, and financial institution.
Shipping, duties, customs charges, import fees, or other third-party charges may not be refundable unless required by law.
Refunds are not guaranteed for made-to-order products unless the issue qualifies under these Terms, our posted policies, or applicable law.
15. Product Sizing
Size charts are provided as guidance only. Fit may vary depending on garment brand, style, cut, fabric, production batch, and manufacturing tolerance.
Customers are responsible for checking sizing before ordering.
Because products are made on demand, we do not offer refunds or exchanges for size selection errors.
16. Product Availability and Substitutions
Product availability may change without notice.
If a product, size, colour, garment type, or print provider becomes unavailable after an order is placed, we may contact the customer to discuss options. These may include cancellation, refund, replacement with a comparable item, or another suitable resolution.
17. Promotions, Discounts, and Coupon Codes
Promotions, discounts, and coupon codes may be offered from time to time.
Promotions may be subject to additional terms, expiry dates, product exclusions, quantity limits, or other conditions.
Discounts cannot be applied retroactively after an order has been placed.
We may change, pause, or end promotions at any time unless otherwise stated.
18. Gift Orders
Customers may ship products to another recipient by entering that recipient’s shipping address at checkout.
The customer placing the order remains responsible for ensuring that the shipping address is accurate and complete.
19. Website Content and Intellectual Property
All website content, branding, designs, logos, graphics, text, images, product names, slogans, product artwork, and other materials are owned by, licensed to, or used with permission by SN’RKY 171™ unless otherwise stated.
You may not copy, reproduce, distribute, modify, sell, upload, publish, transmit, create derivative works from, or commercially exploit any website content, branding, product design, or artwork without written permission.
SN’RKY 171™ reserves all rights not expressly granted in these Terms.
20. User-Submitted Information
If you submit information through the website, including contact forms, order forms, account forms, reviews, or customer support messages, you agree that the information you provide is accurate and lawful.
You must not submit fraudulent, misleading, abusive, harmful, infringing, or unlawful content.
We may remove or refuse content that violates these Terms, our policies, or applicable law.
21. Third-Party Services
This website may use third-party services for payment processing, order fulfillment, shipping, website hosting, analytics, email communication, contact forms, security, and other business functions.
Third-party services may operate under their own terms, policies, and privacy practices.
SN’RKY 171™ is not responsible for third-party websites, services, delays, errors, outages, or policies outside our control.
22. Privacy
Your use of this website is also governed by our Privacy Policy.
Please review our Privacy Policy to understand how personal information may be collected, used, stored, and shared in connection with website use, orders, payments, customer support, and fulfillment.
23. Errors, Inaccuracies, and Omissions
Occasionally, the website may contain errors, inaccuracies, omissions, or outdated information related to product descriptions, prices, promotions, availability, shipping details, or other content.
We reserve the right to correct errors, update information, cancel orders, or refuse orders where information is inaccurate or incomplete, subject to applicable law.
24. Limitation of Liability
To the fullest extent permitted by applicable law, SN’RKY 171™ is not liable for indirect, incidental, special, consequential, punitive, or exemplary damages arising from your use of the website, purchase of products, shipping delays, fulfillment issues, third-party services, or inability to use the website.
Where liability cannot be excluded, our liability is limited to the amount paid for the product giving rise to the claim, unless applicable law requires otherwise.
Nothing in these Terms limits rights that cannot legally be limited or excluded under applicable consumer protection laws.
25. Disclaimer of Warranties
The website and products are provided on an “as available” basis, subject to applicable law.
We do not guarantee that the website will always be uninterrupted, secure, error-free, or available at all times.
Product warranties, if any, are limited to those required by applicable law or expressly stated by SN’RKY 171™ in writing.
26. Force Majeure
SN’RKY 171™ is not responsible for failure or delay caused by events outside our reasonable control, including natural disasters, severe weather, strikes, labour disruptions, supply chain disruption, production delays, carrier delays, customs delays, pandemics, internet outages, payment processing issues, governmental action, or other events beyond our control.
27. Governing Law
These Terms and Conditions are governed by the laws of the Province of Ontario and the applicable laws of Canada, without regard to conflict of law principles.
Where required by applicable consumer protection law, customers may have rights in their own province, state, country, or region that cannot be limited by these Terms.
28. Changes to These Terms
We may update these Terms and Conditions from time to time.
The version posted on this website is the version currently in effect. Continued use of the website after changes are posted means you accept the updated Terms.
29. Contact Information
For questions about these Terms and Conditions, your order, or customer support, contact:
SN’RKY 171™
Email: grit@snrky171.com